We have established a unique marketing platform through a diverse range of collaborations.
Through this, we create value for both individual customers and our business partners.
Developing ANA’s mileage program through a customer-oriented approach
We leverage all of the ANA Group’s assets to develop and run a program that is designed to give our customers better value.
This is more than just an airline loyalty program—we aim to develop a program that empowers our customers to enrich their lives through everyday activities.
Leveraging ANA’s in-person and online digital touchpoints
We leverage all the ANA Group’s customer touchpoints—such as at the airport and through ANA’s reservation centers—to realize mutually beneficial relationships for both customers and business partners.
We provide optimal communication tailored to the needs of the individual customer through ANA’s website and mobile apps, which are both among the most accessed in Japan.
Unique database marketing that leverages big data
We utilize big data gathered through various customer touchpoints to enhance the value provided by the mileage program and achieve a deeper relationship with customers.
Through benefits brought about by advances in analytics, we implement unique database marketing for the ANA Group.
* ANA X Inc. is commissioned by and undertakes customer-related services on behalf of All Nippon Airways Co., Ltd.
On the official ANA website, you can reserve and purchase not only flight tickets but also tour products. We offer a variety of services including announcements on special deals, seasonal travel information, and information regarding the ANA Mileage Club.
Premium Member Services
We offer special services to selected customers as a token of our appreciation for traveling with us extensively over the course of a year.
Airline Mileage Partnerships
By flying with our partner airlines from around the world, members can take advantage of an even greater range of ANA mileage services.
ANA Traveler’s offers a wide lineup of domestic and international tours, hotels, car rental services and activities to meet the diverse needs of its customers.
ANA GLOBAL HOTELS & CAR RENTAL
Earn miles with hotels and car rental worldwide, and then use these miles to make reservations.
ANA Traveler’s Online Tours
Earn and use miles with online tours, a new form of travel. Travel around tourist spots, go on educational field trips aimed at adults. and do much more simply by using your computer or smartphone.
ANA SKY COINS
Electronic coupons that can be used to pay for ANA flight tickets and travel products.
ANA Mileage Club App
On top of checking your mileage balance and expiry dates, you can also use the app to get information about how you can earn and use your miles.
Travel support app that can be used in Japan and Hawaii. Create your itinerary by adding recommended spots to the map to make your trip even more enjoyable.
Travel & Life
Online magazine aims to further enrich your travels and daily life by featuring stories about the delights discovered by ANA around the world.
ANA Hometown Tax Program
This program offers miles for Hometown Tax donations. Original ANA thank-you goods are also available.
ANA Gourmet Mile
Website where you can easily search for restaurants and earn miles by making online reservations, presenting your card, or paying with an ANA Card.
ANA Mileage Club Mobile Plus
This is a paid mobile service that enables members to enjoy using ANA Mileage Club services even more.
ANA Hangar bay Kitchen
Located in the 1F bus lounge in the domestic departures gate area at Haneda Airport Terminal 2, this restaurant is designed on the concept of an aircraft hangar and serves Western-style Japanese dishes.
Redemption for Partner Point Programs
Use 10,000 miles to redeem JPY 10,000 worth of Edy, or redeem other partner company points such as Rakuten points and T-Points.
ANA Life Step Service
Learn about how you can enrich your lifestyle through popular subscription services, shopping with reserve funds, and more.
credit card which you can earn miles through flights and everyday purchases.
ANA Prepaid Card
Prepaid card which you can earn miles according to the amount of your charging value.
Suruga Bank ANA Branch
This branch issues the Financial Pass Card, which combines ATM card, mileage and e-money (Rakuten Edy) functionality.
Mobile payment service available through the ANA Mileage Club app with which you can earn one mile for every JPY 200 spent.
Refer a Friend Program
Get miles for both yourself and a family member or friend through this special program by referring them for an eligible card.
ANA Insurance – Your Wings for Tomorrow
Insurance products offered exclusively to ANA Mileage Club members. Enjoy your life with peace of mind with insurance that will always be there to support you.
ANA’s online shopping portal site enables you to earn and use miles easily through your daily purchases and everyday life.
Online store offers a superb range of products, from items carefully selected from all over and outside Japan to original ANA merchandise.
ANA Mileage Mall
Enjoy mileage accrual to the max by making reservations and purchasing products through ANA Mileage Mall.
Crowdfunding platform that makes creators’ dreams come true by supporting them to realize their new product ideas.
Shopping website offers a wide range of traditional crafts, from pieces by Japan’s living national treasures to traditional Japanese household goods with a modern twist.